Comments on: Calm in the Blackberry Storm

By: Katherine Murray

Katherine Murray — Tue, 06 Jul 2010 16:23:15 +0000

Your story made me so mad for you! You know what I HATE? When you start looking up problems on your phone/tv/whatever and it says, “this is a known issue!” Yours was obviously a KNOWN issue and yet they are still selling the stuff! That should be illegal!

By: JoyACookin

JoyACookin — Tue, 06 Jul 2010 00:27:20 +0000

You are a vision of calm, by your storytelling. I had the same thing happen to me with a brand name I will never repeat nor buy again. I had about nine replacement phones (no joke), including an upgrade to the next generation. I implored the telecommunications powers that be (my carrier) that this manufacturer is clearly not up to snuff when it comes to PDAs, and that a unit that works for only two months is a defective unit by any standard. I expect them to give me a phone that works for at least the warranty period of a year. Anything else is just pawning off bad merchandise on unsuspecting consumers. The unit that works for a year is likely a good unit. The unit that works for less than that is defective, regardless of when the warranty period began. My final phone lasted well over a year, despite my dropping it in the sink. So I encourage you to stand your ground should your new unit also be defective. Appeal to their sense of logic. Asking, “Wouldn't you feel the same way?” helps. All with the calm for which you are so clearly a master.

By: Marko

Marko — Sun, 03 Jan 2010 10:55:51 +0000

Friend of mine had a Blackberry Storm. He had 3 exchanged, cause all died within the first week of use. Bad luck maybe? And yea, warranty doesn’t extend.

By: Larry

Larry — Tue, 18 Aug 2009 22:19:26 +0000

My blackberry storm started to shut down too. I am on my third one.